PAYMENT AND DEPOSIT

A Taste of Decadence by Louise requires a 50% non-refundable booking fee to confirm your order and secure the delivery or collection date.

 

Payment of the booking fee must be made within two weeks of receiving your invoice, unless otherwise agreed.

 

Accepted payment methods include bank transfer, Revolut, Wise, MB Way, or cash.

 

The remaining balance is due one (1) month prior to delivery or collection, at which point all design details must be finalised. Changes to the agreed design may incur additional charges.

 

Orders placed less than one (1) month before the event date must be paid in full at the time of booking.

 

The final balance stated on your invoice must be settled no later than one (1) month prior to the delivery or collection date. Early payment is welcomed.

 

Failure to pay the final balance by the due date may result in cancellation of your order. A reminder may be sent; if payment is still not received, the order will be considered cancelled and the booking fee forfeited.

 

By making a payment, you confirm your acceptance of the Terms and Conditions outlined here.

 

 

POSTPONEMENTS AND CANCELLATIONS

The 50% booking fee is strictly non-refundable and non-transferable, due to potential loss of business from turning away other bookings.

 

Postponements are subject to a €75 administration fee for each date change.

 

Cancellations made less than one (1) month prior to the event will be charged in full.

 

Cancellations made more than one (1) month in advance will be refunded any payments made, excluding the non-refundable booking fee.

 

Cancellation by A Taste of Decadence by Louise: I am committed to providing a high-quality product and service, but I cannot be held liable for circumstances beyond my control, including (but not limited to) extreme weather, transportation issues, illness, accidents, labour disputes, or acts of terrorism. Delays in transit do not qualify for discounts or refunds.

 

 

PORTIONS

Cake tiers will be adjusted to provide the correct number of servings based on standard industry coffee portions (approximately 15 cm high, 2.5 cm wide, and 2.5 cm deep).

 

I am not responsible for any shortage of cake due to inaccurate guest numbers or non-standard cutting.

 

 

PRICE QUOTATIONS

All price quotations, whether written or verbal, are valid for 30 days from the date given.

 

 

ALTERATIONS

If you have any queries or wish to make changes to your order, please contact A Taste of Decadence by Louise as soon as possible.

 

All alterations must be submitted in writing.

 

Each request will be reviewed and, where possible, accommodated depending on the design and the amount of notice given.

 

Any changes that result in additional costs will be clearly communicated and must be agreed upon before proceeding.

 

Acceptance of any alteration is at the discretion of A Taste of Decadence by Louise.

 

Alterations requested less than one (1) month before completion may incur a surcharge.

 

It is the Client’s responsibility to thoroughly check all quotes and invoices before making payment.

 

A Taste of Decadence by Louise reserves the right to adjust the design if circumstances beyond control compromise the quality of the final product (e.g. extreme heat or humidity). The Client will be notified of any such changes, and I will always aim to keep these to a minimum.

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COLOURS AND DESIGN

A Taste of Decadence by Louise will always aim to match colour requests as closely as possible, but exact Pantone matches cannot be guaranteed, as colours can appear differently depending on the medium.

 

Images or inspiration provided by the Client (e.g. from the internet) can be customised, but the final result will depend on the clarity and accuracy of the information provided. All bespoke designs and any amendments are approved by the Client during the consultation process, using written descriptions and/or sketches to outline what will be delivered.

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Client sketches and inspiration images are presented as visual representations only. The final product may vary slightly due to creative interpretation or structural requirements, but will always maintain the integrity of the intended design.

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NON-EDIBLE ITEMS

Most cakes contain small amounts of non-edible items. It is the responsibility of the Client and/or caterer to ensure these are removed before serving. This includes, but is not limited to: sugar flowers, internal support dowels, ribbons, artificial flowers, crystal/rhinestone appliqués, and cake toppers.

 

Sugar flowers are crafted from edible materials but are not intended for consumption. They often contain wires for structure and may include styrofoam centres to help shape the flowers. Do not eat any decorative elements.

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PHOTOGRAPHS

A Taste of Decadence by Louise reserves the right to take and use photographs of your cake(s) and/or desserts before, during, and after delivery or setup. These images may be used for marketing, advertising, and promotional purposes, without compensation.

 

 

FOOD ALLERGY DISCLAIMER

A Taste of Decadence by Louise is not an allergy-free kitchen.

 

I cannot guarantee that my products are free from ingredients that may affect those with food allergies.

 

I understand the seriousness of food allergies and recommend that you contact me before placing your order to inform me of any allergies you or your guests may have.

 

I reserve the right to decline orders if there is a high risk due to serious allergies.

 

I accept no liability for adverse or allergic reactions resulting from the consumption of my products.

 

The following ingredients are used in my kitchen:

• Dairy products

• Eggs

• Nuts: peanuts, almonds, pistachios, hazelnuts (this list is not exhaustive)

• Wheat and gluten

Please note: Some food colourings may affect behaviour in children.

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TRAVELLING WITH THE CAKE

 

DO NOT place the cake(s) on a seat in the car; seats are slanted and can cause damage.

 

The cake should be placed either in the boot or footwell of the car; ideally on a non-slip mat.

 

Extra care should be taken when driving; some elements may be delicate.

 

A Taste of Decadence by Louise cannot take responsibility for damage to cakes once collected and transported by the Client or a Client representative.

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DELIVERY AND COLLECTION

The Client must provide clear delivery instructions and inform A Taste of Decadence by Louise of any adverse conditions or obstacles that could hinder delivery or compromise the quality of the finished cake(s) and/or desserts.

 

Once delivery and setup have been completed to a satisfactory standard by A Taste of Decadence by Louise, the Client assumes full responsibility for the condition of the cake(s) and/or desserts.

 

If the Client appoints a representative to collect and set up the cake, the Client assumes full responsibility and liability once the cake leaves A Taste of Decadence by Louise’s possession.

 

 

OUTDOOR DELIVERY DISCLAIMER

The Client understands that A Taste of Decadence by Louise cannot be held responsible for the condition of products following outdoor setup.

 

Due to the effects of weather conditions; uneven ground; wind; sunlight; insects; and other environmental factors, it is understood that certain elements such as icings, fillings, and decorations may not hold up as intended and cannot be insured once delivery has been completed to a satisfactory standard.

 

 

DAMAGES

A Taste of Decadence by Louise is not responsible for any damage to cakes and/or desserts caused by guests, caterers, or any other persons not employed by A Taste of Decadence by Louise.

 

The Client agrees to make arrangements for a proper and secure environment for the cake and/or desserts; or to appoint a representative who will accept this responsibility on their behalf (e.g. event manager or wedding planner).

 

All cakes are designed to withstand normal, reasonable display conditions.

 

Cakes are fragile; care must be taken when handling, storing, or displaying to avoid damage.

 

When displaying the cake at the venue, avoid direct sunlight, candles, uneven surfaces, vibrations, and intense spotlights.

 

The Client assumes full responsibility for all event guests; they agree to indemnify and hold A Taste of Decadence by Louise harmless from and against any bodily injury, property damage, or consequential loss.

 

A Taste of Decadence by Louise accepts no liability for damage to cakes and/or desserts occurring after delivery and setup.

 

 

DISCLAIMER

By paying for the cake(s) and/or desserts, you acknowledge and accept that certain creative changes may be made to the final design in the interest of stability, structural integrity, or in case of unforeseen circumstances.